Terms of Service

1. Acceptance of Terms

Welcome to Influencly.in ("Platform," "Service," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Influencly Technologies Pvt Ltd regarding your use of the Influencly.in platform and services.

By accessing, registering for, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Platform.

These Terms apply to all users, including brands, influencers, agencies, and visitors to our Platform.

2. Platform Description

Influencly.in is an online marketplace that connects brands with influencers for marketing and advertising collaborations. Our Platform provides:

2.1 Core Services

• Profile creation and verification for brands and influencers
• AI-powered matching between brands and influencers
• Campaign creation and management tools
• Secure payment processing and escrow services
• Communication and collaboration features
• Performance analytics and reporting

2.2 Platform Role

We act as an intermediary platform connecting brands and influencers. We are not a party to the agreements between brands and influencers, nor do we control or endorse any content, campaigns, or transactions between users.

3. User Accounts and Registration

3.1 Eligibility

To use our Platform, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete registration information
• Comply with all applicable laws and regulations

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized account access
• Keeping your account information current and accurate

3.3 Account Types

• Brand Accounts: For businesses seeking influencer partnerships
• Influencer Accounts: For content creators offering marketing services
• Agency Accounts: For marketing agencies managing multiple clients

4. User Responsibilities

4.1 General Responsibilities

• Provide truthful and accurate information
• Maintain professionalism in all interactions
• Respond to communications in a timely manner
• Honor all commitments and agreements made through the Platform
• Comply with applicable advertising and disclosure regulations

4.2 Brand Responsibilities

• Provide clear and detailed campaign briefs
• Ensure all campaign content complies with legal requirements
• Make payments as agreed upon in campaign terms
• Provide necessary brand assets and guidelines
• Review and approve deliverables in a timely manner

4.3 Influencer Responsibilities

• Maintain accurate audience metrics and engagement data
• Deliver content as specified in campaign agreements
• Include proper advertising disclosures (#ad, #sponsored, etc.)
• Comply with platform community guidelines
• Maintain professional conduct and brand safety

5. Prohibited Activities

The following activities are strictly prohibited:

5.1 Fraudulent Behavior

• Providing false or misleading information
• Creating fake accounts or impersonating others
• Manipulating metrics or engagement data
• Payment fraud or chargebacks without valid reasons

5.2 Platform Abuse

• Attempting to circumvent our systems or security measures
• Using automated tools or bots without authorization
• Reverse engineering or copying our technology
• Interfering with other users' accounts or activities

5.3 Content Violations

• Sharing illegal, harmful, or offensive content
• Violating intellectual property rights
• Promoting hate speech, discrimination, or violence
• Sharing adult content or content inappropriate for minors

5.4 Commercial Restrictions

• Conducting transactions outside our Platform to avoid fees
• Soliciting users for competing platforms
• Reselling or sublicensing Platform access
• Using the Platform for pyramid schemes or MLM activities

6. Content Guidelines and Standards

6.1 Content Ownership

You retain ownership of content you create and upload. By using our Platform, you grant us a non-exclusive license to display, distribute, and process your content for Platform operations.

6.2 Content Standards

• All content must be original or properly licensed
• Content must comply with applicable laws and regulations
• Content should not infringe on others' rights
• Professional and brand-appropriate content standards

6.3 Content Moderation

We reserve the right to review, modify, or remove any content that violates our guidelines or Terms of Service.

7. Payment Terms and Conditions

7.1 Platform Fees

• Subscription Fees: Monthly or annual subscription charges for platform access
• Transaction Fees: Commission on completed campaign payments
• Payment Processing: Third-party payment processing fees

7.2 Escrow Services

We provide escrow services to secure payments:

• Funds are held in escrow until campaign completion
• Payment release requires mutual agreement or dispute resolution
• Escrow fees are included in transaction fees

7.3 Payment Schedule

• Brands pay upon campaign acceptance
• Influencers receive payment after deliverable approval
• Typical payment processing time: 3-5 business days
• International payments may take 7-10 business days

7.4 Refunds and Disputes

Refund policies vary by subscription type and campaign terms. Disputed payments will be held in escrow pending resolution through our dispute resolution process.

8. Intellectual Property Rights

8.1 Platform IP

All Platform technology, design, trademarks, and content are owned by Influencly Technologies Pvt Ltd and protected by intellectual property laws.

8.2 User Content

• You retain ownership of your original content
• You grant us necessary licenses for Platform operations
• You warrant that your content doesn't infringe others' rights
• Campaign-specific content rights are governed by individual agreements

8.3 DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please contact us with a formal DMCA notice.

9. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.1 Data Processing

• We process data as necessary for Platform operations
• Data sharing is limited to Platform functionality and legal requirements
• Users may request data access, correction, or deletion

9.2 Communication Consent

By using our Platform, you consent to receive communications related to your account, transactions, and Platform updates.

10. Disclaimers and Warranties

10.1 Platform Disclaimer

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PURPOSE, AND NON-INFRINGEMENT.

10.2 User Content Disclaimer

We do not guarantee the accuracy, quality, or safety of user-generated content. Users are solely responsible for their content and interactions.

10.3 Third-Party Services

We are not responsible for third-party services, links, or integrations accessible through our Platform.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
• We are not liable for user conduct, content, or third-party actions
• Platform downtime, data loss, or technical issues do not constitute liability

12. Indemnification

You agree to indemnify and hold harmless Influencly Technologies Pvt Ltd from any claims, damages, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your content or campaigns
• Your interactions with other users
• Any legal violations or regulatory non-compliance

13. Termination

13.1 Termination by You

You may terminate your account at any time by following our account deletion process. Termination does not relieve you of obligations for completed transactions.

13.2 Termination by Us

We may terminate or suspend accounts for:

• Violation of these Terms
• Fraudulent or illegal activities
• Extended inactivity
• Platform abuse or security violations

13.3 Effect of Termination

Upon termination:

• Your access to the Platform will be disabled
• Outstanding payments and obligations remain valid
• We may retain data as required by law or our retention policies

14. Dispute Resolution

14.1 Internal Resolution

We encourage users to resolve disputes through our internal dispute resolution system before pursuing external legal action.

14.2 Mediation

If internal resolution fails, disputes may be resolved through binding mediation in accordance with Indian arbitration laws.

14.3 Class Action Waiver

Users agree to resolve disputes individually and waive the right to participate in class action lawsuits.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any legal disputes will be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

• Upon posting the updated Terms on our Platform
• 30 days after notification for material changes
• Immediately for legal compliance changes

Continued use of the Platform after changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions about these Terms, please contact us:

These Terms of Service were last updated on January 22, 2026, and are effective immediately.